P U R P O S E
Provide Educational Needs
FSA – The Mortgage Industry is constantly advancing. Five Star Academy exists to help you advance with it.
Five Star Academy provides you with tailored professional education to enhance your knowledge of the industry, keep you apprised of relevant updates, and certifications to increase your credentials.
Lenders, Servicers, GSEs
Default Servicer Certification Level 1
Receive certification and gain a full understanding of the full default servicing process, from beginning to end, so that you are better equipped to fulfill your role. During this class, top attorneys will provide insights into the most important aspects of servicing and other relevant industry skills, including:
- Bankruptcy 101
- Advanced Bankruptcy
- Foreclosure 101
- Judicial vs. Non-Judicial
- Boarding/Independent Verification
- How to Be a Witness
- How to Sign Documents
- Documenting a Servicing File
Bankruptcy 101
Advanced Bankruptcy
Foreclosure 101
Judicial vs. Non-Judicial
Boarding/Independent Verification
How to Be a Witness
How to Sign Documents
Documenting a Servicing File
Seminars
The Electronic Explosion: eSignatures, eNotes, and You!
Join us for a wide-ranging seminar on eSignatures and eNotes. Learn from one of the authors of the Federal eSignature Statute along with MERS General Counsel to explore the origination, storing, and transferring of eNotes. Our speakers have an in-depth knowledge of the subject to share in an interesting and easy-to-learn format. If you are still wanting to “put the pieces together” to understand the electronic processes; this webinar is for you.
Review of the 2021 Amendments to Regulation F (FDCPA)
There are many questions surrounding the amendments to the Fair Debt Collections Practices Act (Regulation F). This webinar will answer the most important questions, as well as cover any special rules, and clarifications needed, and what impact it will have on your work.
Foreclosure 2023: Leading the Way
Hear from a panel of Women Executives in our industry. The distinguished panel foreclosure discussion will include eNotes, Loss Mitigation, Staffing, Mergers and other hot topics in Mortgage Servicing.
Looking Back & Projecting Forward in 2023
Hear from a distinguished panel of default servicers, attorneys, and data analysts to prepare for the new year. Our panel will discuss 2023 and what we can expect by the way of volumes based on the latest data. Learn the latest facts and figures from both foreclosures, bankruptcies, and forbearance programs, combined with an analysis of unemployment, equity, and dispositions. Servicers and Law Firms will share how they are using the data to forecast staffing and operations, and how the data is shifting their focus for 2023. Key topics also include the impact of FHFA, HAF funds, and how projection models need to change based on the most current data.
Understanding DEI and ESG
DEI initiatives and compliance are always progressing. However, these terms and ideas and criteria have begun to become critical to business relationships and contracts. ESG has become a regular headline in the news and topic at conferences because of a significant increase in its impact on doing business. During this webinar we are uniting the forces of Legal League and American Mortgage Diversity Council to bring you thought leaders who can help answer questions like: What is ESG? How is it measured. ESG and DEI: what are the similarities and differences of ESG and DEI? And perhaps most important to you and your team: How will ESG and DEI affect the way we are doing business now and in the future?
Current State of the HAF program
Join the Legal League to review the current status of the Homeowners Assistance Fund (HAF) program. The Special Interest Working Group Committee recently released a white paper on the status of HAF Funds. This webinar will cover the essentials of that paper, including: an overview of the HAF program and the process, status and differentiators in key states, how the HAF funds are and will continue to affect foreclosure and bankruptcy, and what is the impact HAF funds will have on servicers moving forward. Presenters include select authors of the paper - Brooke Sanchez, David Demers, and David Friedman - as well as Toniqua Green, who will be serving as moderator due to her extensive knowledge of HAF as the VP of Corporate Social Responsibility at Mr. Cooper.
Virtual Appraisals and Their Potential to Speed Servicing Decisions and Decrease Risk
ABCs of B2B Integration for Seamless Servicing
How Rapidly Changing Technology Can Benefit Your Operations
Examining Ginnie Mae Eligibility Requirements for Single-Family MBS Issuers
Attorneys
Seminars (available to members of Legal League)
The Electronic Explosion: eSignatures, eNotes, and You!
Join us for a wide-ranging session on eSignatures and eNotes. Learn from one of the authors of the Federal eSignature Statute along with MERS General Counsel to explore the origination, storing, and transferring of eNotes. Our speakers have an in-depth knowledge of the subject to share in an interesting and easy-to-learn format. If you are still wanting to “put the pieces together” to understand the electronic processes; this webinar is for you.
Review of the 2021 Amendments to Regulation F (FDCPA)
There are many questions surrounding the amendments to the Fair Debt Collections Practices Act (Regulation F). This webinar will answer the most important questions, as well as cover any special rules, and clarifications needed, and what impact it will have on your work.
Foreclosure 2023: Leading the Way
Hear from a panel of Women Executives in our industry. The distinguished panel foreclosure discussion will include eNotes, Loss Mitigation, Staffing, Mergers and other hot topics in Mortgage Servicing.
Looking Back & Projecting Forward in 2023
Hear from a distinguished panel of default servicers, attorneys, and data analysts to prepare for the new year. Our panel will discuss 2023 and what we can expect by the way of volumes based on the latest data. Learn the latest facts and figures from both foreclosures, bankruptcies, and forbearance programs, combined with an analysis of unemployment, equity, and dispositions. Servicers and Law Firms will share how they are using the data to forecast staffing and operations, and how the data is shifting their focus for 2023. Key topics also include the impact of FHFA, HAF funds, and how projection models need to change based on the most current data.
Understanding DEI and ESG
DEI initiatives and compliance are always progressing. However, these terms and ideas and criteria have begun to become critical to business relationships and contracts. ESG has become a regular headline in the news and topic at conferences because of a significant increase in its impact on doing business. During this webinar we are uniting the forces of Legal League and American Mortgage Diversity Council to bring you thought leaders who can help answer questions like: What is ESG? How is it measured. ESG and DEI: what are the similarities and differences of ESG and DEI? And perhaps most important to you and your team: How will ESG and DEI affect the way we are doing business now and in the future?
Examining Ginnie Mae Eligibility Requirements for Single-Family MBS Issuers
How Rapidly Changing Technology Can Benefit Your Operations
Diversity and Inclusion
American Mortgage Diversity Certification
Understanding DEI and ESG
REO Agents
REO Certifications
Short Sales
Real Estate Owned
Foreclosure & Sheriff Sales
REO Classes Powered by the FORCE
Preparing for Hedge Funds
Hedge funds are investing more and more within the REO market. This creates a demand for agents who are fast, sharp, and have a strong network. Prepare to serve this growing corner of the market while honing your REO skills for all your listings. Your instructor for the course has worked with hedge fund investors for over eight years.
Comprehensive Main Scope Rehab
A well-researched and organized Main Rehab scope (Capital Repairs) will make you invaluable to your clients. If done well, this process can build lifelong relationships with both asset managers and contractors. During this course, one of the top REO brokers and one of the top REO contractors will walk you through a scope from start to finish. The class includes resources to help you correctly scope a property, allowing you to be effective, efficient, and provide your clients with one of the most significant parts of the REO process.
How to Get and Keep HUD Listings
Learn the steps to becoming an approved agent with HUD and how to apply with vendor managers for this work. We will walk you through the various steps, give you tips on the process, and teach you how to prepare for a HUD listing. Join this training so that you can get started with HUD.
Short Sales 101
Learn to tackle the complex but essential Short Sale, an invaluable skill every REO agent should master. Gain a better understanding of the process from a seasoned professional who has tackled hundreds of short sales. With so many variables Short Sales can be a difficult and imposing topic. This class will guide you through every step so agents can equip themselves with the knowledge and expertise necessary to offer a full suite of services to their clients and enhance their earning potential.
Reverse Mortgage REO
Prepare yourself for a growing share of the default servicing industry. Learn how to navigate the distinctions of Single-Purpose, Propriety, and Home Equity Conversion Mortgages and their related challenges. Knowing the differences and requirements of a Reverse Mortgage will allow you to expand your resume and business.
BPOs and ARVS
BPOs are your foot in the door, so it’s critical to make sure you’re doing them properly. Demonstrate to Asset Managers the methodical and careful approach you take from the very beginning. Understand the purpose, scope, and collection requirements of a BPO, then learn about valuation methods and best practices. Also, ARVs are being increasingly used by investors to determine the value of an asset. Learn how to provide the best information possible to investors with a thorough and accurate ARV.
FORCE OnDemand Content (available to FORCE Members)
REO Tasks & Expense Tracking Simplified
Not having the right tools to track tasks and expenses can take an REO listing from a win to a loss. Thankfully, there are tools out there than can help you protect your REO income. Hear from our expert panel about some software and tricks that will ensure effective, efficient systems for your REO sales. This topic is especially timely as you prepare for the increase of business that is inevitable. Find out how to get processes in place to start making your business seamless and more fruitful as possible.
Asset Managers' Do's and Dont's
Hear directly from asset managers about what makes a great REO agent, the kind that they want to work with for years to come. And you will learn which “don’ts” can ruin your reputation. This will be a conversation that you don’t want to miss.
How to Build a Resume
A solid REO resume will help you gain a foot in the door with vendor managers. We will give you an outline for a great resume and show you how to fill it with the right information.
The Distinctions of Reverse Mortgage REO
Reverse Mortgages are a growing portion of the default servicing industry. Gaining knowledge in the differences and requirements of Reverse Mortgages will help you expand your influence and reach. Learn what you need to know from a broker experienced in Reverse Mortgage REO.
Intro to REO
Jennifer Kuhn of JLK Sales Group presents Intro to REO. Learn the ropes from an experienced and busy REO professional. Come learn from one of the most requested REO agents in New Jersey.
Market Update
Jim Hastings will be giving us a live update of the REO Market. Join us for an inside look at what the future looks like for the REO Market.
Squatter Solutions
Squatters can cause a range of issues that can increase costs and reduce property values. Be aware of the risks associated with squatters and take appropriate measures to address the problem. Join us and learn the legal considerations, proper safety precautions and prevention strategies to protect the property and the interests of your client.
Member Benefits
Members receive exclusive discounts on classes and certifications, as well as access to the full library of seminars free of charge.
How to access content – Members you have an account already, please reach out to memberships@thefivestar.com if you need your log-in information.
If you are not a member, create an account and you can begin to access the content from there.
