In this week’s DS5: Inside the Industry, BK Global CEO Brad Geisen discusses the challenges his industry might face in the coming years including anticipated unemployment and bankruptcies and the potential impact on homeownership. “Bankruptcy is extremely complicated, and for servicers that can be problematic, because a servicer likes to have a structure,” Geisen said. “There…
Mark McArdle In April, four million forbearances were granted. And in the summer, Freddie Mac and Fannie issued an interim final rule. The servicing industry has responded to the pandemic in more ways than one. Speaker(s): Jack Konyk, John Bell III, Mark McArdle, Leslie Meaux Pordzik
The Hon. Brian Montgomery As part of an ongoing series of conversations between the U.S. Department of Housing and Urban Development Deputy Secretary Brian Montgomery and Five Star Chairman Ed Delgado, this session resumes their candid discussions on program advancements at HUD, market conditions, and the outlook for the American homeowner. Covering topics ranging from…
Baker Breedlove COVID-19 is the prime natural disaster of the time; its impact is ubiquitous. Although the pandemic has helped drive technological changes, it has, for example, impacted mortgagors that no longer have a home to socially distance themselves from others. Speaker(s): Baker Breedlove, Dave Hughes, Chad Mosley, Candace Russell
Mike Rawls This topic delves into the importance of adding meaningful capacity into the system and consistency of communication with customers. Challenges and struggles are also discussed training at capacity and the need to create quick capacity in today’s pandemic. Speaker(s): Michael Waldon, Michael Keaton, Mike Rawls
Tim Rood An overview of four major topics looming over today’s housing market—how today’s market is holding up, comparing today’s housing market to the 2008 crisis, how originators and servicers are embracing new technology and leaning into third-party service providers, and what’s to come on the other side of the forbearance crisis. Speaker(s): Tim Rood,…
This episode of DS5: Inside the Industry features Jesse Roth, SVP of Strategic Partnership & Business Development at Auction.com. Roth delves into the ways in which his industry is preparing for forbearance exits by focusing on automation to help manage the volume of requests and increasing staff and training. “I think 2021 will be all about understanding,” Roth…
The latest episode of DS5: Inside the Industry features an interview with Vanessa Lindow, co-CEO/ co-President at Bayview Loan Servicing. Lindow discusses the way servicers have responded to COVID-19. She touches on the ways in which the industry has utilized technology and digital media to continue to keep “families together and in their homes.”