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# The Five Star

Based in Dallas, Texas, the Five Star Institute (FSI) is a national trade association supporting the U.S. residential mortgage and real estate market, through membership groups, publishing, conferences, education services and strategic events

## Sitemaps

- [XML Sitemap](https://thefivestar.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Member Spotlight: Jennifer Rogers](https://thefivestar.com/blog/member-spotlight-jennifer-rogers/) - Jennifer Rogers is the Managing Attorney at Idea Law Group, where the firm has upheld a FORCE membership for three years. Jennifer has actively contributed to various panels and served as the secretary of the Special Initiative Working Group (SWIG) for the past year and a half. Recently, she assumed the role of committee chair.
- [Member Spotlight: Steven Pagano](https://thefivestar.com/blog/member-spotlight-steven-pagano/) - Steven Pagano, Lic. R.E. Broker, Pagano Properties, has been a FORCE member for 10 years. He has been elected a member of the Advisory Board since 2017 and is the current vice chairman of the FORCE Advisory Council, a position he’s held since 2020. When asked what drives his commitment to his craft and
- [Member Spotlight: Kimberly McClinton](https://thefivestar.com/blog/member-spotlight-kimberly-mcclinton/) - Kimberly McClinton, Managing Broker at Keys Keys Keys Doors Doors Doors, has been a FORCE member for one year. She joined the events committee at the beginning of the year and has hosted panels and suggested many topics of discussion for REO connect, as well as the Five Star Conference. When asked what drives her
- [Built to Last: Highlights from the 20th Anniversary Five Star Conference and Expo 2023](https://thefivestar.com/blog/built-to-last/) - Celebrating the 20th anniversary of Five Star Conference and Expo. Read on for a recap of the conference sessions and events.
- [Member Spotlight: Michael Greenbaum](https://thefivestar.com/blog/member-spotlight-michael-greenbaum/) - Michael Greenbaum is the chief operating officer for Safeguard and a seven year member and active contributor of the Property Preservation Executive Forum. He has spent the last 13 years with Safeguard understanding and leading change within the Property Preservation sector, becoming a valued partner to clients by driving innovation and excellence within the industry.
- [Member Spotlight: Michael J. Woods](https://thefivestar.com/blog/member-spotlight-michael-j-woods/) - Michael Woods is the Executive Vice President at Potestivo & Associates P.C. and currently serves as the chair of the new Publication's Committee for Legal League. His firm was one of the initial members when the Legal League was first established and has been an active attendee and participant over the years. They took a
- [Member Spotlight: Jose Morin](https://thefivestar.com/blog/member-spotlight-jose-morin/) - Jose Morin is the Vice President of Servicing at Brace.ai. Jose has been an esteemed member of AMDC since 2004 and currently serves as an AMDC Advisory Council Member. When asked what drives his commitment to his craft and industry, Jose replied: As a leader in mortgage servicing for over a decade, I'm intimately familiar
- [Member Spotlight: Jane Bond](https://thefivestar.com/blog/member-spotlight-jane-bond/) - Jane Bond is a Managing Partner at McCalla Raymer Leibert Pierce, LLC in Florida, specializing in mortgage servicing litigation, bankruptcy, and foreclosure. Her firm has been a member of Legal League as long as she can remember, and she has been an Advisory Board Member since May 2019 and is currently the Chair of the
- [Member Spotlight: Jennifer L. Kuhn](https://thefivestar.com/blog/member-spotlight-jennifer-l-kuhn/) - Jennifer L. Kuhn, Team Leader & Founder of the JLK Sales Group Brokered by eXp Realty is an active member of FORCE. She has been a member for five years and currently holds a position on the FORCE Advisory Committee. Jennifer's commitment to the real estate industry extends beyond her professional work. As a member
- [Member Spotlight: Stephen Hladik](https://thefivestar.com/blog/member-spotlight-stephen-hladik/) - Stephen Hladik, Partner in Hladik, Onorato & Federman, LLP is a member of Legal League and current Chair of the Legal League Advisory Council. His firm has been a member of Legal League for over ten years. Within Legal League Stephen has served on many committees and the Advisory Council, and held a variety of
- [Member Spotlight: Tai Christensen](https://thefivestar.com/blog/member-spotlight-tai-christensen/) - Tai Christensen, Chief Diversity and Public Relations Officer at Arrive Home is a member of the American Mortgage Diversity Council (AMDC) and current Chair of the AMDC Advisory Council. She has been an AMDC member for over two years and served on the council the entire time. 1. What drives your commitment to your
- [Dave Lucchino](https://thefivestar.com/blog/dave-lucchino/) - https://vimeo.com/642357369/2b822024cd In this episode, we speak with Dave Lucchino, SVP, Single-Family Operations, Freddie Mac. Lucchino tells us all about Freddie Mac’s new PAID tool and how it can help servicers, as well as other client-centric solutions the GSE is working on to elevate the servicing ecosystem.
- [Nathan Bossers](https://thefivestar.com/blog/nathan-bossers/) - https://vimeo.com/656729443/c8f868f570 In this episode sponsored by Incenter Mortgage Advisors, we speak with Nathan Bossers, President, Boston National Title. Bossers shares how the pandemic has impacted servicers and the title space, as well as what the industry should be doing to help get non-performing loans back on track.
- [Nathan Bossers and Jane Mason](https://thefivestar.com/blog/bossers-and-mason/) - In this episode sponsored by Incenter Mortgage Advisors, we speak with Nathan Bossers, President, Boston National Title and Jane Mason, CEO and Founder, Clarifire. They'll be discussing the new partnership between Boston National Title and Clarifire, the reason they came together and the problems they are trying to solve, and how they are working together
- [Did you EVOLVE at the 2022 Five Star Conference?](https://thefivestar.com/blog/did-you-evolve-at-the-2022-five-star-conference/) - After so much anticipation, it’s hard to believe the 2022 Five Star Conference is already behind us. Mortgage industry professionals from around the nation gathered in Dallas, TX, September 18-20 for this 19th annual Five Star Conference. Our theme was EVOLVE, and the conference was designed to help attendees evolve in their professional skillsets and
- [Member Spotlight: Jim Hastings](https://thefivestar.com/blog/member-spotlight-jim-hastings/) - Jim Hastings, President at Hastings Brokerage, Ltd. is a FORCE member and the current Chair of the FORCE Advisory Council. He has been a member of the FORCE for many years, serving on the Advisory Council as a council member, Vice Chair, and Chair. 1. What drives your commitment to your craft and the
- [EVOLVE with us at 2022 Five Star Conference & Expo](https://thefivestar.com/blog/evolve-with-us/) - This September 18-20, mortgage and housing professionals unite for an epic weekend of growth and advancement at the annual Five Star Conference and Expo. We invite you and all in the industry to EVOLVE with us. The mortgage and housing industry is a new landscape after the upheaval of the past couple years. The Five
- [EVOLVE: The 2022 Five Star Conference and Expo](https://thefivestar.com/blog/2022-five-star-conference/) - Evolution is inevitable. Mortgage servicing and solutions continue to advance, and along with it the daily practices and approach of mortgage industry professionals. The 19th annual Five Star Conference embraces change and paves the way for a stronger mortgage industry. We will always stay rooted in the guiding principle of advancing homeownership for Americans, and
- [2022 Single-Family Rental Summit - Dallas, TX](https://thefivestar.com/blog/2022-single-family-rental-summit-dallas-tx/) - The 2022 Single-Family Rental Summit was a success. Thank you to all the rental property owners, real estate investors, lenders, and SFR & BFR practitioners that joined us at the iconic Statler Hotel in Dallas, TX. The summit brought together industry executives, agents, and investors for a day full of panels, lectures, and networking on
- [November 3 - Mike Rawls](https://thefivestar.com/blog/novemeber-3-mike-rawls/) - https://vimeo.com/639146959/99c836ba3b In this episode, we speak with Mike Rawls, CEO, Xome. Rawls shares some great insights with us about the current industry landscape, the auction process, and how homeowners who need to sell can make sure they’re not leaving equity on the table.
- [Andy Beggins & Bob Dowell](https://thefivestar.com/blog/andy-beggins-bob-dowell/) - https://vimeo.com/625537787/1d93f3b054 In this episode, we speak with two Incenter Mortgage Advisors—Andy Beggins, Director of Analytics, and Bob Dowell, Managing Director, Analytics. Beggins and Dowell divulge a new offering that’s hoping to optimize MSR trading.
- [Janet Loriot](https://thefivestar.com/blog/janet-loriot/) - In this episode, we speak with Janet Loriot, EVP, The Financial Institution Group, SWBC. Loriot discusses how to prepare for the other side of the housing boom and possible rises in delinquency, how collections have changed in the last several years, as well as what tools work best for self-service collections. https://vimeo.com/616328804/ebc79e00de
- [Kevin Palmer - September 2021](https://thefivestar.com/blog/kevin-palmer-september-2021/) - https://vimeo.com/604928031/f127567f40 In this episode, we speak with Kevin Palmer, SVP, Single-Family Portfolio Management, Freddie Mac. Palmer was a guest on DS5 over the summer—now he’s back to provide further insights into how Freddie Mac is working with servicers to better assist struggling homeowners who may be coming out of forbearance in the days ahead.
- [Allen Shayanfekr](https://thefivestar.com/blog/allen-shayanfekr/) - https://vimeo.com/566647910/4cf921d6cf In this episode, we speak with Allen Shayanfeker, CEO, Sharestates, an online marketplace of real estate investments. Shayanfeker discusses the company’s "crowdfunding" approach to investment, as well as the major industry trends and headwinds currently facing investors.
- [Kevin Palmer](https://thefivestar.com/blog/kevin-palmer/) - https://vimeo.com/561410825/dbf9945c17 In this episode, we speak with Kevin Palmer, SVP of Portfolio Management for Freddie Mac. Kevin discusses Freddie Mac's role in supporting the housing market through the pandemic. He also talks about how the industry should be preparing as many homeowners reach the end of their forbearance periods.
- [Michael Ruiz](https://thefivestar.com/blog/michael-ruiz/) - https://vimeo.com/559058367/0e10db2de7 In this episode, we speak with Michael Ruiz, Director, Supplier Diversity for Fannie Mae. Michael explains supply chain diversity and the findings of a recent American Mortgage Diversity Council survey on diversity and inclusion.
- [Reed Jordan](https://thefivestar.com/blog/reed-jordan/) - https://vimeo.com/551590474/53f91756ab In this episode, we speak with Reed Jordan, Housing Affordability Philanthropy Grants Program Manager at Wells Fargo. Reed discusses how the industry can work to remove primary obstacles standing in the way of equal access to affordable housing.
- [Frank Fuentes](https://thefivestar.com/blog/frank-fuentes/) - https://vimeo.com/540809865/8135260c87 In today's episode, we speak with Frank Fuentes, the National Vice President of Multicultural Community Lending at New American Funding and Vice-Chair of Five Star’s American Mortgage Diversity Council. Frank discusses takeaways from his career spent trying to help address the needs of Hispanic homebuyers. He also talks about the importance of nuance and
- [Tai Christensen](https://thefivestar.com/blog/tai-christensen/) - https://vimeo.com/536438782/1a323e79ad In today's episode, we speak with Tai Christensen, Diversity, Equity, and Inclusion Officer, CBC Mortgage Agency. In honor of Celebrate Diversity Month, Christensen discusses how down payment assistance can help bring more people of color into homeownership. She also speaks about her own family’s legacy as homeowners and why that intergenerational wealth can be
- [Miki Adams](https://thefivestar.com/blog/miki-adams/) - https://vimeo.com/529387912/99d1628ef2 In this episode, we speak with Miki Adams, President of the CBC Mortgage Agency. She speaks with us about how CBC works to build and promote low-income access to homeownership through down-payment assistance and advocacy.
- [Michele Kryczkowski](https://thefivestar.com/blog/michele-kryczkowski/) - In today's episode, we speak with Michele Kryczkowski, SVP of National Fulfillment, Planet Home Lending. Michele discusses how Planet works to maintain high employee retention rates, as well as what areas lenders should be prioritizing in 2021. https://vimeo.com/522456597/2329b2d7e3
- [Jesse Schwab](https://thefivestar.com/blog/jesse-schwab/) - In this episode, we speak with Jesse Schwab, Chief Risk Officer, Bell Bank. Schwab joins us to discuss the priorities he’s focused on as Bell approaches the $10 billion asset threshold. He also talks about the state of the regulatory landscape under the new presidential administration. https://vimeo.com/516865925/434ce1be36
- [Bryan Filkey](https://thefivestar.com/blog/bryan-filkey/) - In today's DS5: Inside the Industry, we speak with Bryan Filkey, Chief Strategy Officer, Interfirst Mortgage. He tells us about the opportunities within the non-government-guaranteed space. He also speaks to the primary headwinds facing the industry in 2021, as well as how the industry can prepare from a staffing standpoint. https://vimeo.com/511302428/f2e2bcac14
- [Robert Hutchins](https://thefivestar.com/blog/robert-hutchins/) - In today’s episode, we talk with Robert Hutchins, President & CEO of Ellavoz Impact Capital. Hutchins discusses how Opportunity Zone investment can live up to its full potential. He also shares his thoughts on what the Biden administration will mean for Opportunity Zones. https://vimeo.com/508600186/38deb0938f
- [Patricia Cook](https://thefivestar.com/blog/patricia-cook/) - In today’s episode, we speak with Patricia Cook, CEO for Finance of America Companies. She discusses why more lenders are seeking to access the public capital markets. She also talks about tailwinds benefitting lending in 2021, and how she expects the mortgage landscape to shift in the months ahead. https://vimeo.com/505799548/216b254036
- [Brian Flaherty](https://thefivestar.com/blog/brian-flaherty/) - In this episode, we speak with Brian Flaherty, COO of Global Strategic Business Process Solutions. Brian talks about how Global Strategic has adapted their internal business processes to meet the changing needs of the market. He also provides insights into why third-party vendor management can help assist with managing natural disaster response. https://vimeo.com/503166466/a09f22532c
- [Rick Sharga](https://thefivestar.com/blog/rick-sharga/) - In today's episode, we talk with Rick Sharga, EVP at RealtyTrac. He discusses what the industry landscape will look like this year as homeowners begin to exit forbearance plans. He also discusses why this recession has been an atypical one, and what that means for his outlook. https://vimeo.com/501809691/a0df912adb
- [Joe Iafigliola](https://thefivestar.com/blog/joe-iafigliola/) - In this week's episode, Joe Iafigliola, CFO of Safeguard Properties, discusses how Safeguard has adjusted to the challenges of the past year, and what he expects the property preservation sector to look like going forward. https://vimeo.com/497756475/a9854276b4
- [Joe Iafigliola](https://thefivestar.com/blog/joe-iafigliola-test/) - In this week's episode, Joe Iafigliola, CFO of Safeguard Properties, discusses how Safeguard has adjusted to the challenges of the past year, and what he expects the property preservation sector to look like going forward.
- [Marissa Yaker](https://thefivestar.com/blog/marissa-yaker/) - Kicking-off the week with DS5: Inside the Industry featuring Marissa Yaker, Managing Attorney of Foreclosure at Padgett Law Group. She will discuss the biggest challenges firms are facing in terms of managing volume and meeting the needs of servicer clients. https://vimeo.com/493398618/9461da628a
- [Patrick McClain](https://thefivestar.com/blog/patrick-mcclain/) - In the new episode of DS5: Inside the Industry, we speak with Patrick McClain, VP of Enterprise Sales and Business Development at Altisource. He will discuss how COVID-19 has impacted the auction sector of the industry and what challenges may lie ahead in 2021. https://vimeo.com/493380743/1ab0932dca
- [Candace Russell](https://thefivestar.com/blog/candace-russell/) - Today’s episode of DS5: Inside the Industry will feature Candace Russell, VP of Post Sale at Carrington Holding Company, LLC. She will discuss the complexities of forbearance and how the industry has adapted to working remotely. https://vimeo.com/492108926/affdf54da8
- [Elizabeth Squires](https://thefivestar.com/blog/elizabeth-squires/) - Kick-off the week with the new installment of DS5: Inside the Industry featuring Elizabeth Squires, Director of Client Account Management for Safeguard Properties. She will discuss the impact COVID-19 has had on the property preservation sector and foreclosure volumes, as well as what challenges 2021 may bring. https://vimeo.com/489531536/80e0985a01
- [DS5: Tim Rood](https://thefivestar.com/blog/ds5-tim-rood/) - In this new episode of DS5: Inside the Industry, Tim Rood, Head of Government & Industry Relations at SitusAMC, discusses potential housing market risks in 2021, the end of forbearance moratoriums, and how policymakers have handled housing challenges in the past. https://vimeo.com/486907626/8ce32ca909
- [Navigating a Potential Bankruptcy Surge](https://thefivestar.com/blog/navigating-a-potential-bankruptcy-surge/) - In this week’s special extended edition of DS5: Inside the Industry, BK Global CEO Brad Geisen discusses the challenges his industry might face in the coming years including anticipated unemployment and bankruptcies and the potential impact on homeownership. "Bankruptcy is extremely complicated, and for servicers that can be problematic, because a servicer likes to have a
- [Anticipating Bankruptcies in 2021 and Beyond](https://thefivestar.com/blog/anticipating-bankruptcies-in-2021-and-beyond/) - In this week’s DS5: Inside the Industry, BK Global CEO Brad Geisen discusses the challenges his industry might face in the coming years including anticipated unemployment and bankruptcies and the potential impact on homeownership. "Bankruptcy is extremely complicated, and for servicers that can be problematic, because a servicer likes to have a structure," Geisen said. "There
- [Mark McArdle ](https://thefivestar.com/blog/mark-mcardle/) - Mark McArdle In April, four million forbearances were granted. And in the summer, Freddie Mac and Fannie issued an interim final rule. The servicing industry has responded to the pandemic in more ways than one. Speaker(s): Jack Konyk, John Bell III, Mark McArdle, Leslie Meaux Pordzik https://vimeo.com/470203275/6f2cd6e46c
- [The Hon. Brian Montgomery](https://thefivestar.com/blog/the-hon-brian-montgomery/) - The Hon. Brian Montgomery As part of an ongoing series of conversations between the U.S. Department of Housing and Urban Development Deputy Secretary Brian Montgomery and Five Star Chairman Ed Delgado, this session resumes their candid discussions on program advancements at HUD, market conditions, and the outlook for the American homeowner. Covering topics ranging from
- [Baker Breedlove](https://thefivestar.com/blog/baker-breedlove/) - Baker Breedlove COVID-19 is the prime natural disaster of the time; its impact is ubiquitous. Although the pandemic has helped drive technological changes, it has, for example, impacted mortgagors that no longer have a home to socially distance themselves from others. Speaker(s): Baker Breedlove, Dave Hughes, Chad Mosley, Candace Russell https://vimeo.com/470202991/e2dcad6fdf
- [Tim Rood](https://thefivestar.com/blog/tim-rood/) - Tim Rood An overview of four major topics looming over today’s housing market—how today’s market is holding up, comparing today’s housing market to the 2008 crisis, how originators and servicers are embracing new technology and leaning into third-party service providers, and what’s to come on the other side of the forbearance crisis. Speaker(s): Tim Rood,
- [Mike Rawls](https://thefivestar.com/blog/mike-rawls/) - Mike Rawls This topic delves into the importance of adding meaningful capacity into the system and consistency of communication with customers. Challenges and struggles are also discussed training at capacity and the need to create quick capacity in today's pandemic. Speaker(s): Michael Waldon, Michael Keaton, Mike Rawls https://vimeo.com/469862609/88b343ad90
- [Preparing for Forbearance Exits](https://thefivestar.com/blog/preparing-for-forbearance-exits/) - This episode of DS5: Inside the Industry features Jesse Roth, SVP of Strategic Partnership & Business Development at Auction.com. Roth delves into the ways in which his industry is preparing for forbearance exits by focusing on automation to help manage the volume of requests and increasing staff and training. "I think 2021 will be all about understanding," Roth
- [DS5: Keeping Families ‘Together and In Their Homes’](https://thefivestar.com/blog/ds5-november-9/) - The latest episode of DS5: Inside the Industry features an interview with Vanessa Lindow, co-CEO/ co-President at Bayview Loan Servicing. Lindow discusses the way servicers have responded to COVID-19. She touches on the ways in which the industry has utilized technology and digital media to continue to keep "families together and in their homes." https://vimeo.com/475974884/e8ea3d16a0
- [‘Leveraging Technology’ in the Housing Industry](https://thefivestar.com/blog/leveraging-technology-in-the-housing-industry/) - In this week's episode of DS5: Inside the Industry, the show is joined by Richard Ferguson, President of CBC Mortgage Company. Ferguson, who runs the company's Chenoa Fund, discussed how his company is "leveraging technology," especially during these quickly changing times. https://vimeo.com/473510658/76095ba9b0
- [How COVID-19 Challenges Are Prompting Innovation](https://thefivestar.com/blog/how-covid-19-challenges-are-prompting-innovation/) - In this week’s DS5: Inside the Industry, Xome CEO Mike Rawls discusses how COVID-19 has changed the way his company conducts business. Rawls leads "a high-performing group of 1,800 Xomies (aka Xome team members)" with a focus on technology, finance, and real estate who together help the company design an "end-to-end solution for mortgage servicers, lenders,
- [Housing Forecasts & the State of Foreclosure Auctions](https://thefivestar.com/blog/housing-forecasts-the-state-of-foreclosure-auctions/) - In this week’s DS5: Inside the Industry, Auction.com’s VP of Market Economics, Daren Blomquist, shares his thoughts on where housing is headed and what effects the health crisis is having on foreclosure auctions. In his role, Daren Blomquist analyzes and forecasts complex macro- and microeconomic data trends within the marketplace and greater industry to provide
- [Single-Family Rental Investments Now and in 2021](https://thefivestar.com/blog/single-family-rental-investments-now-and-in-2021/) - This week's DS5 installment features Jeffrey Tesch, CEO of RCN Capital, who discussed single-family rental (SFR) investing now and in the year to come. He tells DS5 that prior to the COVID-19 crisis, the market for SFR investing already was experiencing "unprecedented demand" all across the U.S. "We had the best January and February we'd
- [Preparing Homeowners for End of Forbearance](https://thefivestar.com/blog/preparing-homeowners-for-end-of-forbearance/) - This week’s DS5 installment features Steve Bailey, Senior Managing Director and Chief Mortgage Operations Officer for PennyMac Financial Services. He discusses how the industry is preparing for homeowners to begin coming out of forbearance, as well as what other top challenges he anticipates for next year. Baily says that communication and attention to nuance are going to be
- [Residential Real Estate Investment Landscape Insights](https://thefivestar.com/blog/residential-real-estate-investment-landscape-insights/) - In this week's episode of DS5: Inside the Industry, the show is joined by William Tessar, President of Civic Financial Services, whose insight is backed by more than 30 years of retail mortgage experience. Before joining Civic in 2017, he founded and served as President of three lending companies. Tessar discusses some of the challenges
- [Industry Experts Discuss the Importance of Virtual Conferences](https://thefivestar.com/blog/industry-experts-discuss-the-importance-of-virtual-conferences/) - In a special installment of DS5’s Inside the Industry, we bring you a selection of insights about our recently wrapped Five Star Virtual Conference. On September 14 and 15, mortgage servicing professionals gathered for two days of industry insights, relationship-building, and collaborative discussions. Here we share some of their comments about why the Conference was
- [Single-Family Rental Investment Amid COVID-19](https://thefivestar.com/blog/single-family-rental-investment-amid-covid-19/) - The latest episode of DS5: Inside the Industry features an interview with Stephanie Casper, VP of Sales for LendingHome. Casper discusses how the real estate industry is progressing when it comes to adopting and adapting to technology—something that is essential to most industries during this pandemic and beyond—and about the state of the single-family rental lending. https://vimeo.com/452627558/47401291f8
- [Managing Employee Engagement Amid COVID Challenges](https://thefivestar.com/blog/managing-employee-engagement-amid-covid-challenges/) - In this week's episode of DS5: Inside the Industry, the show is joined by Laura Escobar, President of Eagle Home Mortgage. A 33-year mortgage industry veteran, Escobar joined Eagle in 2002. She assumed the role of EVP in 2016, in which she led all business operations for the company's builder channel. Prior to this role, she
- [Mortgage Servicers, Government Reps to Convene for Five Star Virtual Conference](https://thefivestar.com/blog/mortgage-servicers-government-reps-to-convene-for-five-star-virtual-conference/) - This week’s DS5 installment is dedicated to our first-ever Five Star Virtual Conference and what you can expect from this exclusive event. The conference will be held on September 14-15, with programming divided into four main tracks covering the State of U.S. Homeownership, Industry Preparedness, The Art of Mortgage Servicing, and Inside the Beltway. The Conference will also include programming focusing on Five
- [Lessons Learned From Working Remote](https://thefivestar.com/blog/lessons-learned-from-working-remote/) - Mark Revard serves as the Eastern Division EVP and Oklahoma Market President for Gateway Mortgage. He joined Gateway more than seven years ago to help develop the mortgage division. Prior to this, he was President of the F&M Bank Mortgage Group for 13 years, and as a loan originator for the Bank of Oklahoma for
- [Challenges Ahead for Foreclosure Attorneys](https://thefivestar.com/blog/challenges-ahead-for-foreclosure-attorneys/) - For this week's episode of DS5: Inside the Industry, we spoke with Marissa Yaker, Managing Foreclosure Attorney for Padgett Law Group. She discusses how foreclosure practices are preparing for the eventual aftermath of foreclosure mortatoriums, as well as how the industry can work together to ensure compliance and efficiency. Padgett Law Group is a full-service creditors’
- [Staying Engaged With Employees During COVID-19](https://thefivestar.com/blog/staying-engaged-with-employees-during-covid-19/) - The latest episode of DS5: Inside the Industry features a conversation with Marti Diaz, Chief HR Officer with Mortgage Contracting Services. During the episode, she discusses how COVID-19 has impacted the office environment, as well as about ways companies can stay engaged with employees while work-from-home orders are in place. https://vimeo.com/441030408/efcc5a0650
- [Assisting Homeowners in Forbearance](https://thefivestar.com/blog/assisting-homeowners-in-forbearance/) - The latest episode of DS5: Inside the Industry features a conversation with Courtney Thompson, SVP Default Mortgage, Flagstar Bank. She will discuss the challenges in dealing with the loans in forbearance and what the industry can do to help homeowners avoid foreclosure. https://vimeo.com/438963747/fca5f697e8
- [COVID-19’s Impact on Migration Patterns](https://thefivestar.com/blog/covid-19s-impact-on-migration-patterns/) - The latest episode of DS5: Inside the Industry features Ed Pinto, Director, Senior Fellow, the AEI Housing Center. Pinto discusses with DS5 the impact COVID-19 has had on homeowners and the decisions they make when moving and deciding where to live. https://vimeo.com/436459275/8c0da0365a
- [Forecasting the Future of Housing](https://thefivestar.com/blog/forecasting-the-future-of-housing/) - The latest episode of DS5: Inside the Industry features an interview with Rob Dietz, Chief Economist, the National Association of Homebuilders. Dietz will discuss how the residential construction industry has been impacted by the pandemic and what the outlook for housing looks like moving forward. https://vimeo.com/433743411/cebdfb4d16
- [The Impact of Reopening the Economy on Housing](https://thefivestar.com/blog/the-impact-of-reopening-the-economy-on-housing/) - The latest episode of DS5: Inside the Industry features an interview with Tendayi Kapfidze, Chief Economist, Lending Tree. Kapfidze will delve into how housing markets across the nation could be impacted by the reopening of economies. He will also discuss how actions by the Federal Reserve could impact the economic recovery from COVID-19. https://vimeo.com/432916132/b69b315134
- [Protecting Homeowners From Fraud](https://thefivestar.com/blog/protecting-homeowners-from-fraud/) - The latest episode of DS5: Inside the Industry features an exclusive interview with Mike Eckrote, SVP Quality Control, with Planet Home Lending. Eckrote will discuss how homeowners can protect themselves from fraud. He will also delve into how the mortgage industry and mortgage servicers have changed since the last downturn. https://vimeo.com/432186055/709568f38c
- [The Challenges of Exiting Forbearance](https://thefivestar.com/blog/the-challenges-of-exiting-forbearance/) - The latest episode of DS5: Inside the Industry features a conversation with Paul Nagai, the Managing Director of the Antares Company. He will delve into the challenges homeowners face exiting forbearance plans and how COVID-19 could change the mortgage industry. Nagai has 25 years’ experience in financial services, previously working for Ernst and Young, JPMorgan Chase, and Accenture. At
- [Tech’s Influence on the Mortgage Industry](https://thefivestar.com/blog/techs-influence-on-the-mortgage-industry/) - The newest version of DS5: Inside the Industry features a conversation with Austin Niemiec, EVP, Quicken Loans Mortgage Services. He will be discussing the role technology will play in the mortgage process post-COVID-19, and also what the industry can do to protect homeowners from foreclosure once they exit forbearance. https://vimeo.com/430738631/747fe87662
- [Re-Evaluating the Mortgage Business](https://thefivestar.com/blog/re-evaluating-the-mortgage-business/) - In this episode of DS5: Inside the Industry, we speak to Raman Muralidharan, the Head of Mortgage for HSBC. He discusses how mortgage originators may re-evaluate business operations. Muralidharan also talks about how servicers can assist homeowners leaving forbearance plans. “We’ve been facing some unique challenges across the mortgage industry, as interest rates have come down
- [Optimism in Mortgage Servicing](https://thefivestar.com/blog/optimism-in-mortgage-servicing/) - In this installment of DS5: Inside the Industry, Stanley Middleman, the CEO for Freedom Mortgage Corporation delves into how the mortgage industry can best assist homeowners coming out of forbearance. As Middleman notes, many homeowners are surprisingly able to make their home payments during this pandemic: "To see so many people be able to make their payments—it really restored
- [Can Purchase Applications Continue to Rise?](https://thefivestar.com/blog/can-purchase-applications-continue-to-rise/) - The latest episode of DS5: Inside the Industry features an interview with Michael Oursler, COO, NewDay USA. Oursler oversees NewDay’s loan origination operations, NewDay University, and secondary marketing efforts. He joined NewDay USA in 2012 and has held multiple positions in processing, credit underwriting, and secondary marketing. Oursler discusses rising purchase applications and how the
- [COVID-19’s Impact on Foreclosure Volumes](https://thefivestar.com/blog/covid-19s-impact-on-foreclosure-volumes/) - The latest installment of DS5: Inside the Industry features a conversation with Daren Blomquist, VP, Market Economics, Auction.com. Blomquist discussed how foreclosure volumes may be impacted by forbearance plans and if COVID-19 could lead to a rise in abandoned properties. Blomquist said the proactive forbearance in response to the pandemic has given homeowners a chance to "get
- [How the Government Assists Mortgage Servicers](https://thefivestar.com/blog/how-the-government-assists-mortgage-servicers/) - Featured on today’s episode of DS5: Inside the Industry is Jeremy Serfling , Senior Director of Product Management and Mortgage Lead at Equifax. Jeremy will delve into how the federal government can better assist mortgage servicers. Serfling also discusses how services can ensure prospective buyers have an equitable path to homeownership, with a focus on technology. “Servicers
- [The Lasting Impacts COVID-19 Could Have on Housing](https://thefivestar.com/blog/the-lasting-impacts-covid-19-could-have-on-housing/) - The latest installment of DS5: Inside the Industry features an exclusive interview with Odeta Kushi, Deputy Chief Economist of First American Financial. She will discuss the challenges that current markets pose to millennials and also how long the effects of COVID-19 could linger for housing. Kushi conducts research around demographic trends, millennials, and homeownership. She also monitors and
- [The Future of the Pass-Through Assistance Program](https://thefivestar.com/blog/the-future-of-the-pass-through-assistance-program/) - In this episode of DS5: Inside the Industry, we speak with Seth Appleton, the Principal EVP of Ginnie Mae. Appleton delves into the purpose and future of Ginnie Mae’s Pass-Through Assistance Program. One of the biggest issues has been liquidity concerns for servicers brought on by these forbearance plans. Ginnie Mae established its Pass-Through Assistance Program to advance funds
- [How Technology is Aiding Auctions](https://thefivestar.com/blog/how-technology-is-aiding-auctions/) - Featured on this episode of DS5: Inside the Industry is Jesse Roth, SVP at Auction.com. Roth delves into how foreclosure volumes can be impacted by coronavirus. He also discusses how technology can aid in disposition in today’s socially distanced environment. According to Roth, investing in technology in the auction industry is key to success, as “allowing buyers
- [House of Rep. Candidate Discusses Housing, the Fed](https://thefivestar.com/blog/house-of-rep-candidate-discusses-housing-the-fed/) - The latest episode of DS5: Inside the Industry features a discussion with Frank Pallotta, candidate for the 5th Congressional District of the U.S. House of Representatives. In 2008, Pallotta founded the Steel Curtain Capital Group, which is a mortgage advisory and consumer marketing firm that specializes in managing residential mortgage risk through the use of outreach strategies. He
- [The Assistance Servicers Need](https://thefivestar.com/blog/the-assistance-servicers-need/) - In this episode of DS5: Inside the Industry, we sit down with Ted Tozer, the Senior Fellow in the Housing Finance Program with the Milken Institute. He also served as Ginnie Mae’s President from 2010 to 2017. Tozer discusses the possibility of the Federal Reserve injecting funds to assist mortgage servicers, as well as speaking about Ginnie Mae’s
- [The Mortgage Industry Work-Life Balance](https://thefivestar.com/blog/the-mortgage-industry-work-life-balance/) - On this episode of DS5: Inside the Industry, DS News sits down with Marcia Davies, COO of the Mortgage Bankers Association. Davies will discuss how COVID-19 has put a strain on workers’ personal lives and work-life-balance, as well as what businesses are doing to cope with this new normal. Davies emphasizes the importance of leadership and communication during
- [How Investors are Adapting to Market Shifts](https://thefivestar.com/blog/how-investors-are-adapting-to-market-shifts/) - On this episode of DS5: Inside the Industry, gain insight from Jeffrey Tesch, CEO of RCN Capital. Tesch will discuss how the single-family rental market has been impacted by the COVID-19 pandemic. He will also delve into how the virus may impact investors. Tesch dives into the ability of renters to pay their loan, noting that only
- [Industry Needs to ‘Attack Barriers’ Impeding Women, Minorities](https://thefivestar.com/blog/industry-needs-to-attack-barriers-impeding-women-minorities/) - The latest episode of DS5: Inside the Industry features an exclusive interview with Charmaine Brown. She is a D&I expert and serves as the Senior Consultant for Alignment Strategies. She worked previously as the Director of External Outreach and Engagement for the Office of Minority and Women Inclusion at Fannie Mae. She will discuss how companies can
- [Embracing Diversity in the Mortgage Industry](https://thefivestar.com/blog/embracing-diversity-in-the-mortgage-industry/) - This episode of DS5: Inside the Industry features Matthew Freeman, co-author of the book “Overcoming Bias”—which uses stories and exercises to help readers reflect on personal experiences and uncover how hidden biases are formed. Freeman will discuss what mortgage professionals can do to promote diversity and inclusion within the industry. He will also talk about
- [The Tightening of Mortgage Eligibility](https://thefivestar.com/blog/the-tightening-of-mortgage-eligibility/) - DS5: Inside the Industry features an exclusive interview with Eric Kaplan, Director, Milken Institute of Financial Research, VP Consumer Advisory Board, with the Consumer Financial Protection Bureau. Kaplan will delve into how COVID-19 has impacted a potential homeowner's ability to achieve homeownership, as the access to credit has tightened in recent weeks. https://vimeo.com/419019649/f7b4caf842
- [Five Star Announces Complimentary Education Offerings](https://thefivestar.com/blog/five-star-global-announces-complimentary-education-offerings/) - Five Star Global Announces Complimentary Education Offerings All courses and certification programs available at no cost through June 26 Five Star Global, in collaboration with hosting partner Aspen Grove Solutions, today announced that all Five Star Academy courses will be offered at no cost for the next 30 days, providing access to over 30 courses
- [Challenges in Property Preservation](https://thefivestar.com/blog/challenges-in-property-preservation/) - In this edition of DS5: Inside the Industry, leaders from the property preservation industry discuss the challenges brought on by the COVID-19 pandemic. Panelists include Michael Greenbaum, COO of Safeguard Properties; Jim Pike, who is the VP of Operations for Xome; Denia Ray, the SVP of MSI, an Insight One Solutions company; and Timika Scott, the SVP
- [Conservatorship’s Next Steps](https://thefivestar.com/blog/conservatorships-next-steps/) - This episode of DS5: Inside the Industry brings you an exclusive interview with Thomas Wade, Director of Financial Services Policy for the American Action Forum. Wade speaks on the challenges involved in transitioning Fannie Mae and Freddie Mac out of conservatorship. Wade notes that the current administration "does seem to be moving towards releasing the GSEs from conservatorship."
- [Is the Refi Boom Here to Last?](https://thefivestar.com/blog/is-the-refi-boom-here-to-last/) - Featured on DS5: Inside the Industry, Joe Tyrrell, COO, Ellie Mae, discusses the latest trends in refinances and millennial homebuyers. Tyrell delves into how long low-interest rates and continuing increasing refinance rates can bolster the origination market. He will also discuss what COVID-19 and its impact on housing affect millennials who are looking to enter the
- [Non-QM Currently 'Paused'](https://thefivestar.com/blog/non-qm-currently-paused/) - The latest installment of DS5: Inside the Industry features an exclusive interview with Aaron Samples, CEO, First Guaranty Mortgage Corporation. Samples discusses the trends, challenges, and struggles facing the non-QM industry, and why it has currently taken a “pause.” https://vimeo.com/415664890/8c5188c5bf
- [Former Freddie Mac CEO Discusses Market Stabilization](https://thefivestar.com/blog/former-freddie-mac-ceo-discusses-market-stabilization/) - Tune in to the newest DS5: Inside the Industry for a conversation with industry veteran Don Layton, Freddie Mac CEO (2012-2019) and Harvard Joint Center for Housing Studies Senior Industry Fellow. He shares his thoughts on how the Fed has worked to stabilize the mortgage market. He’ll also touch on how the GSEs are working
- [Inside the Industry Featuring The Collingwood Group](https://thefivestar.com/blog/inside-the-industry-featuring-the-collingwood-group/) - DS5: Inside the Industry features a conversation with Tim Rood, the Head of Industry Relations for The Collingwood Group, a SitusAMC company. Rood joins us to discuss recent homebuyer trends, and how they may be shifting in the future. https://vimeo.com/414116785
- [How Servicers are Adapting Tech to the Crisis](https://thefivestar.com/blog/how-servicers-are-adapting-tech-to-the-crisis/) - In this episode of DS5: Inside the Industry, we’ll be speaking with William Case. He’s the President and CEO of American Mortgage Service Company. He discusses how lenders and services can leverage technology to improve operational efficiencies. We’ll also be hearing from Ed DeMarco, President of the Housing Policy Council. DeMarco will be sharing his
- [Discussing the Fed’s Plan for Mortgage-Backed Securities](https://thefivestar.com/blog/discussing-the-feds-plan-for-mortgage-backed-securities/) - Get the latest on mortgage rates and RMBS in a new episode of DS5: Inside the Industry. In this episode, hear from John Lynch, CEO of PCMA, and Holden Lewis, a housing and mortgage Specialist for Nerd Wallet. Lynch, an executive member of the Non-Prime Lending Council, brings updates on how the industry is working with borrowers
- [We Are United](https://thefivestar.com/blog/we-are-united/) - Colleagues, We have been here before. In times of crisis and in times of challenge—each and every time—we have found a way to preserve and support one another. At Five Star, we want you to know that we are here for you and we will continue to support the industry in every way that we
- [Economic Recovery in the Months Ahead](https://thefivestar.com/blog/economic-recovery-in-the-months-ahead/) - In this newest episode of DS5: Inside the Industry, we'll be hearing from Lawrence Yun, Chief Economist, SVP of Research for the National Association of Realtors, and Laura LaRaia, Chief Legal Officer and General Counsel for First Guaranty Mortgage Corporation. Yun will be discussing expected housing trends for the months ahead, as well as the
- [What Servicers Want to Know](https://thefivestar.com/blog/what-servicers-want-to-know/) - In the newest episode of DS5: Inside the Industry, Sean Ryan, CEO of Aspen Grove Solutions and Christopher Whalen, an investment banker, author, and Chairman of Whalen Global Advisors LLC will be discussing the concerns of servicers as well as the future of forbearances, loan modifications, and more. Ryan will discuss a new white paper by
- [Zoning Shifts and Adapting to Change](https://thefivestar.com/blog/zoning-shifts-and-adapting-to-change/) - The newest episode of DS5: Inside the Industry features exclusive interviews with Suzy Lindblom, COO for Planet Home Lending and a continuation of our discussion with ServiceMac CEO Robert Caruso. Suzy Lindblom will tell us about the biggest challenges lenders are currently facing, as well as providing insights into ongoing efforts in some regions to move away
- [Struggles with Liquidity and Remote Working](https://thefivestar.com/blog/struggles-with-liquidity-and-remote-working/) - The newest episode of DS5: Inside the Industry features exclusive interviews with Robert Senko, President of ACC Mortgage, and Sharron Levine, Director, Office of Minority and Women Inclusion, the Federal Housing Finance Agency (FHFA). Senko discusses the recent actions by the Federal Reserve, providing liquidity in the market, and what certain cities and states are
- [How Technology and the Fed are Assisting Servicers](https://thefivestar.com/blog/how-technology-and-the-fed-are-assisting-servicers/) - In this episode of DS5: Inside the Industry, hear from Robert Caruso, CEO of ServiceMac, and Allen Price, SVP and Head of Sales for BSI Financial. Caruso will be discussing how technology is assisting servicers in navigating challenges in an unpredictable time, as well as the challenges servicers will be facing while working from home.
- [FHFA Director Discusses Forbearance](https://thefivestar.com/blog/dr-mark-calabria/) - In this episode of DS5: Inside the Industry, Federal Housing Finance Agency (FHFA) Director Dr. Mark A. Calabria discusses what regulators are doing to assist homeowners, lenders, and servicers, including the mortgage forbearance programs being offered to homeowners. Calabria recently urged borrowers to "be honest," as borrowers do not need to show any proof of financial hardship
- [How Law Firms Are Assisting With Loss Mitigation](https://thefivestar.com/blog/how-law-firms-are-assisting-with-loss-mitigation/) - The newest edition of DS5: Inside the Industry includes insights from two of the leading subject-matter experts from the housing and mortgage industries. Included in this episode are Dave Worrall, President, LoanCare, a ServiceLink Company and Mike Sullivan, Director of Marketing and Client Relations, Codilis and Associates PC. Sullivan, an expert in foreclosure, bankruptcy, and
- [How Servicers, Vendors Can be Better Prepared](https://thefivestar.com/blog/how-servicers-vendors-can-be-better-prepared/) - Inside the Industry brings you two more leaders within housing and mortgage on this episode. Guests include John Vella, Chief Revenue Officer for Altisource, and Dave Worrall, President of LoanCare, a ServiceLink Company. Gain insights and information from Vella as he discusses how vendors can manage costs, how servicers should be re-evaluating protocols during this
- [Industry Leaders Discuss Trends, Challenges](https://thefivestar.com/blog/industry-leaders-discuss-trends-challenges/) - Five Star Global’s media arm of DS News and MReport launched DS5: Inside the Industry, a video newscast format where we highlight economic and industry updates and profile executives and leaders. The March 26 segment features Steve Bailey, COO for PennyMac; Mike Dubeck, President and CEO of Planet Financial Group; and Terry Smith, CEO of Rushmore Loan Management Services.

## Pages

- [Home](https://thefivestar.com/) - Based in Dallas, Texas, the Five Star Institute (FSI) is a national trade association supporting the U.S. residential mortgage and real estate market, through membership groups, publishing, conferences, education services and strategic events. FSI advocates on behalf of and for industry stakeholders on policy matters and interests established to protect, preserve and promote homeownership.
- [Real Estate Professionals / Elementor](https://thefivestar.com/communities/real-estate-professionals/) - Five Star Institute Community Real Estate Professionals The community for real estate professionals working distressed property, REO, single-family rental, fix and flip, and institutional inventory. The real estate professional working distressed property, REO, single-family rental investment, fix and flip, or institutional inventory is operating in a market with its own rhythm. Properties come from different
- [Real Estate Professionals](https://thefivestar.com/communities/real-estate-professionals-1/) - Five Star Institute Community Real Estate Professionals The community for real estate professionals working distressed property, REO, single-family rental, fix and flip, and institutional inventory. The real estate professional working distressed property, REO, single-family rental investment, fix and flip, or institutional inventory is operating in a market with its own rhythm. Properties come from different
- [Join Five Star Access](https://thefivestar.com/join-five-star-access/) - Apply to Become a Member Below Feel free to reach out to us at membership@thefivestar.com if you have any questions or queries!
- [FSC2026 Assets](https://thefivestar.com/fsc2026-assets/) - WELCOME TO THE OFFICIAL ASSET PAGE FOR THE 2025 THE FIVE STAR CONFERENCE Your destination for promoting the FIVE STAR CONFERENCE 2025 Whether you’re attending, presenting, or promoting, this is your essential hub for everything related to the Five Star Conference 2025. Easily access high-quality materials to share and spread the word about this premier
- [Join Five Star Alliance](https://thefivestar.com/join-five-star-alliance/) - Apply to Become a Member Below Feel free to reach out to us at membership@thefivestar.com if you have any questions or queries!
- [Five Star Alliance](https://thefivestar.com/memberships/alliance/) - Five Star Institute Membership Five Star Alliance The universal membership for every mortgage and real estate professional. The mortgage and real estate industry runs on relationships. Between servicers and attorneys. Between asset managers and agents. Between policymakers and the practitioners who implement their decisions. Five Star Institute is where those relationships are built, sustained, and
- [FSI Offers](https://thefivestar.com/resources/offers/) - Five Star Institute Platform FSI Offers Cash offers, lead intelligence, and marketing tools built for real estate professionals. Free to start. Full platform unlocked by Five Star Alliance. Try It Free See What Alliance Unlocks FSI Offers is a single platform combining cash offer aggregation, website visitor intelligence, property marketing pages, skip trace, and CRM
- [Conferences](https://thefivestar.com/conferences/) - LEGAL LEAGUE SPRING SERVICER SUMMIT March 25-26, 2026 | Dallas, TX Open to all mortgage lending and servicing professionals, government representatives, and Legal League members, the semi-annual Servicer Summits are the setting for the nation’s elite financial services law firms to discuss default policies, procedures, and emerging issues with leading mortgage servicing executives. Join us
- [Events](https://thefivestar.com/events/) - FSI Events The rooms that matter. Each event is built around a professional community, with programming shaped by practitioners. All four communities converge once a year at Five Star Conference. Spring 2027 Financial Services Attorneys Legal League Servicer Summit The National Press Club | Washington, D.C. The annual gathering of Legal League member firms, mortgage
- [Communities](https://thefivestar.com/communities/) - Professional Communities The four professions that keep housing moving. Five Star Institute organizes and connects the servicers, attorneys, real estate professionals, and preservation specialists who form the operational backbone of the mortgage and housing industries. The Communities Four professions, one association. Each community is distinct. Each is indispensable. The handoffs between them are where FSI's
- [Memberships](https://thefivestar.com/memberships/) - Professional Memberships The seven memberships that move this industry forward. Five Star Institute's professional memberships: NMSA, MSEA, Legal League, FORCE, PPEF, AMDC, and Five Star Alliance are the formal organizations serving your profession in the mortgage and housing industries. FORCE Real Estate Professionals The credentialing and membership body for agents, brokers, and REO specialists in
- [Memberships (Old WPBakery)](https://thefivestar.com/memberships-old/) - The Five Star FORCE It is the goal of the FORCE to become a significant voice in the REO industry by forming strategic alliances that provide transparency between the agent and the client. The FORCE is here to provide guidance to help agents retain their client base and focus on new relationships. The LegalLeague A
- [Velocity](https://thefivestar.com/events/velocity/) - Velocity 2026: a FORCE Conference. May 20-21, 2026 at The Westin, New Orleans. When May 20-21, 2026 Register for Velocity 2026 Where The WestinNew Orleans, LA Two days. One community. Velocity is where the FSI real estate professional community comes together. Two days of education, structured introductions, and the industry relationships that build real careers
- [Velocity (Old WPBakery)](https://thefivestar.com/events/velocity-old/) - May 20-21, 2026 | The Westin, New Orleans The annual gathering of the FSI real estate professional community. Register for Velocity 2026 Velocity is where the FSI real estate professional community comes together. Two days of education, structured introductions, and the industry relationships that build real careers in REO, distressed property, and single-family residential investment.
- [Who We Are](https://thefivestar.com/who-we-are/) - The professional association for the mortgage and housing industries. Five Star Institute organizes and connects the four professions that drive the mortgage and housing industries: Mortgage Finance, Financial Services Law, Real Estate, and Property Preservation. Each profession is represented by its own membership community, governed by a practitioner-led advisory council, showcased at a dedicated event,
- [Real Estate Professionals](https://thefivestar.com/memberships-old/real-estate-professionals/) - Real Estate Professionals Your path into the Five Star Institute real estate professional community. The agents and brokers who work REO, distressed property, and institutional real estate operate in a market that looks nothing like conventional residential. The relationships are longer to build. The transactions are more complex. And the professionals on the other side
- [Member Benefits](https://thefivestar.com/member-benefits/) - FSI membership pricing grid Five Star Institute | FSG Media | v3 | April 2026 | Working document NorthStar: Amplify the membership We never discount the brand. We discount everything else to build member value. Membership cost should solve on pricing benefits alone. Every channel sells membership. Alliance is the entry point, premium tiers are
- [Five Star Access](https://thefivestar.com/five-star-access/) - We’re thrilled to introduce the new Five Star Access, a membership designed for individuals who want access to more from Five Star Institute. If our traditional memberships do not fit your professional needs, this network is for you. The new membership offers the same quality and value you’ve come to expect, but with more flexibility. The Five
- [Virtual Events](https://thefivestar.com/webinars/) - The Five Star Institute webinar series aims to broaden the horizons of the mortgage industry Webinars are the best source for complimentary insights and education about critical industry topics led by subject-matter experts and company sponsors. Upcoming Webinars Past Webinars The Human Multiplier: Where AI Stops and Expert Ops Begin Tuesday, December 9 Sponsored By:
- [Media](https://thefivestar.com/media/) - MortgagePoint MortgagePoint provides businesses and individuals with access to the latest news in the mortgage industry. Users gain a comprehensive understanding of the mortgage landscape through its multimedia features, including a website, standard and digital magazines, webinars, and interviews with industry experts. Moreover, MortgagePoint offers insights into national loan origination and servicing, loss mitigation, and
- [Real Estate Investment Forum Deal Room](https://thefivestar.com/reif/) - Unlock Opportunities at the Real Estate Investment Forum (REIF) The Real Estate Investment Forum (REIF) is where the industry’s top minds in SFR, REO, and BTR converge at this year’s Five Star Conference. More than just insights, REIF delivers direct access to exclusive real estate opportunities you won’t find anywhere else.From sourcing inventory and scaling
- [Real Estate Investment Forum Deal Room](https://thefivestar.com/reif-2/) - Unlock Opportunities at the Real Estate Investment Forum (REIF) The Real Estate Investment Forum (REIF) is where the industry’s top minds in SFR, REO, and BTR converge at this year’s Five Star Conference. More than just insights, REIF delivers direct access to exclusive real estate opportunities you won’t find anywhere else. From sourcing inventory and
- [FSC2025 Assets](https://thefivestar.com/fsc2025-assets/) - WELCOME TO THE OFFICIAL ASSET PAGE FOR THE 2025 THE FIVE STAR CONFERENCE Your destination for promoting the FIVE STAR CONFERENCE 2025 Whether you’re attending, presenting, or promoting, this is your essential hub for everything related to the Five Star Conference 2025. Easily access high-quality materials to share and spread the word about this premier
- [Five Star Conference](https://thefivestar.com/five-star-conference/) - THE PREMIERE MORTGAGE EXPOTHEFIVESTARCONFERENCE Five Star Conference and Expo is the premier mortgage conference that attracts subject matter experts, hundreds of exhibitors, and thousands of professionals representing mortgage servicers, lenders, federal government agencies, financial services law firms, service providers, investors, and real estate organizations from across the nation. REGISTER NOWTO PROTECT, PRESERVE AND PROMOTE HOMEOWNERSHIPFSI
- [Education](https://thefivestar.com/education/) - The Mortgage Industry is Constantly Advancing. . . Advance with It Five Star Academy is a center of learning, created to keep you equipped with the skills and knowledge you need to advance, thrive, and prosper. All of our content is tailored and taught by expert professions in your field. They will share with you
- [Velocity- Stay Informed: Sign Up for Exclusive Updates and Offers](https://thefivestar.com/velocity-stay-informed-sign-up-for-exclusive-updates-and-offers/) - Stay Informed Sign Up For Exclusive UPdates & Offers Unlock the potential to stay ahead in the ever-evolving real estate industry by subscribing to our updates. By signing up, you’ll receive exclusive insights, timely market updates, and special offers that are tailor-made to enhance your professional journey. Imagine having a competitive edge with the latest
- [Certifications](https://thefivestar.com/certifications/) - The value proposition Each certification provides you with a full scope of knowledge on topics that will enhance your value to your team and to yourself. Experts in the field collaborated to design the content and share their deep expertise in these areas. The goal Whether it’s to fill gaps in your current knowledge or
- [Courses](https://thefivestar.com/courses/) - Courses designed with you in mind Our courses address the most vital topics and are designed to provide you with new skills, revenue streams, and paths for success. With the investment of an hour, you will gain insights, processes, and best practices from experienced industry professionals. They share with you all that they’ve learned on
- [FSC&Me 2024](https://thefivestar.com/fscme-2024/) - FSC&Me - At the Five Star Conference, we do our best to create moments that matter—moments that inspire, connect, and propel you forward in your professional journey.
- [FSC2024 Asset](https://thefivestar.com/fsc2024-asset/) - WELCOME TO THE OFFICIAL ASSET PAGE FOR THE 2024 THE FIVE STAR CONFERENCE Your destination for promoting the FIVE STAR CONFERENCE 2024 Whether you’re attending, presenting, or promoting, this is your essential hub for everything related to the Five Star Conference 2024. Easily access high-quality materials to share and spread the word about this premier
- [Seminars](https://thefivestar.com/seminars/) - Seminars that keep you in the know With a robust library of seminars, your access to Five Star Academy provides you with an array of complimentary content. Seminars tackle timely topics as well as timeless tips. New content is added monthly. Members enjoy complimentary access to the full set of seminars designed for their profession.
- [Velocity](https://thefivestar.com/velocity/) - Five Star has been connecting agents with new opportunities to apply their skills for more than 20 years. Our goal is to make those opportunities available to those who are up to the challenge, that’s why we created Velocity for you. Who is Velocity for? For agents who aren’t satisfied to wait for their market
- [Careers](https://thefivestar.com/careers/)
- [Realtor Lead Gen - Key Concepts](https://thefivestar.com/key_concepts/) - Add a new revenue stream to your business While making neighborhoods safer Key Concepts for REO Agents will teach you the basics of this transformative work. It gives you the information to know if this is the right work for you and teaches you how to prepare yourself. Most importantly, it shares the trade secrets
- [Lander](https://thefivestar.com/lander/) - This is a title content This is a bit longer subtitle content Dictum varius duis at consectetur lorem donec massa sapien faucibus. Semper feugiat nibh sed pulvinar proin gravida hendrerit lectus a. Cras fermentum odio eu feugiat pretium nibh. Vivamus arcu felis bibendum ut tristique et. In vitae turpis massa sed elementum tempus egestas sed
- [Contact](https://thefivestar.com/contact/) - Contact Info 1341 W Mockingbird Ln, Suite 900W Dallas, TX 75247 (214) 525 6700 Send Us a Message Feel free to reach out to us if you have any questions or queries!
- [Five Star Academy](https://thefivestar.com/five-star-academy/) - P U R P O S EProvide Educational NeedsFSA – The Mortgage Industry is constantly advancing. Five Star Academy exists to help you advance with it.Five Star Academy provides you with tailored professional education to enhance your knowledge of the industry, keep you apprised of relevant updates, and certifications to increase your credentials. Lenders, Servicers,
- [Sponsored Lander](https://thefivestar.com/sponsored-lander/) - TITLE SERVICES AND DEED PREPERATIONABSTRACT SHOP Abstract SHOP corners around all your title needs nationwide, including Title Search, Deed services, Tax certification services, Policy Preparation Services etc. -Current Owner Searches -Two Owner Searches -Deed Seraches -Mortgage Searchse -Title Updates/Bringdowns -Deed Preparation -Title Reports -Taxt Certifications -Policy Preparation -Flood Zone Determination Get your QUOTE today Simply
- [FSI Lander Google](https://thefivestar.com/fsi-lander-google/) - A NATIONAL TRADE ORGANIZATIONTHEFIVESTARCONFERENCE Supporting the U.S. residential mortgage and real estate market. TAP INTO THE PULSE OF THE MORTGAGE INDUSTRY Simply fill out the form and we’ll be in touch with the latest from FSI TO PROTECT, PRESERVE AND PROMOTE HOMEOWNERSHIPFSI WORKSMEMBERSHIPS Our membership groups bring together the elite professionals in the mortgage industry
- [FSI Lander FB](https://thefivestar.com/fsi-lander-fb/) - A NATIONAL TRADE ORGANIZATIONTHEFIVESTARCONFERENCE Supporting the U.S. residential mortgage and real estate market. TAP INTO THE PULSE OF THE MORTGAGE INDUSTRY Simply fill out the form and we’ll be in touch with the latest from FSI TO PROTECT, PRESERVE AND PROMOTE HOMEOWNERSHIPFSI WORKSMEMBERSHIPS Our membership groups bring together the elite professionals in the mortgage industry
- [FSI Lander](https://thefivestar.com/fsi-lander/) - A NATIONAL TRADE ORGANIZATIONTHEFIVESTARCONFERENCE Supporting the U.S. residential mortgage and real estate market. TAP INTO THE PULSE OF THE MORTGAGE INDUSTRY Simply fill out the form and we’ll be in touch with the latest from FSI TO PROTECT, PRESERVE AND PROMOTE HOMEOWNERSHIPFSI WORKSMEMBERSHIPS Our membership groups bring together the elite professionals in the mortgage industry
- [COVID-19 Press Release](https://thefivestar.com/covid-19-press-release/) - COVID-19 pandemic halts mortgage eventsFive Star Cancels May Conferences DALLAS–March 20, 2020—Five Star Global, parent company of the Five Star Institute and the Alliance of Merger & Acquisition Advisors, today announced the cancellation of its May conferences and member meetings: The American Mortgage Diversity Council’s Spring Member Meeting, Five Star’s Diversity Symposium “Converge” and The
- [AM&AA Directory](https://thefivestar.com/amaa-directory/) - Powered by Wild Apricot Membership Software
- [Advertising Lander](https://thefivestar.com/advertising-lander/) - And GrowADVERTISE https://thefivestar.com/wp-content/uploads/2022/10/join_us_five_star_institute__2022-720p.mp4 Lookbook & PricingDOWNLOAD OpportunitiesSPONSORSHIP Five Star’s digital properties, DS News and MReport, provide a steady information feed to the marketplace, supported by the production of original content such as news stories, interviews with industry leaders and insiders, and the contribution of sponsored content. WEBSITE PROPERTIES Three primary web destinations: thefivestar.com, dsnews.com, and themreport.com
- [2022 LL100 Lander](https://thefivestar.com/2022-ll100-lander/) - WHEN Thursday, May 11-12, 2022 7:00 AM – 8:00 PM Add to Calendar WHERE The Joule Dallas, TX Event Venue CONTACT Have a question? events@thefivestar.com Contact UsDiversity & InclusionABOUT 2022 Open to all Legal League 100 members, associate members, mortgage servicing professionals, and government representatives, the semi-annual Servicer Summits are the setting for the nation’s
- [News](https://thefivestar.com/news/) - July 11: Nathan Bossers & Jane Mason In this episode, sponsored by Incenter Mortgage Advisors, we speak with Nathan Bossers, President, Boston National Title and Jane Mason, CEO and Founder, Clarifire. They discuss the new partnership between Boston National Title and Clarifire, the reason they came together and the problems they are trying to solve,
- [Resources](https://thefivestar.com/resources/) - View allDS5FSI EventsFSVC2020MembersPress ReleaseSort by dateSort by nameDescendingAscending Member Spotlight: Jennifer Rogers Members Jennifer Rogers is the Managing Attorney at Idea Law Group, where the firm has upheld a FORCE membership for three years. Jennifer has actively contributed to various panels and served as the secretary of the Special Initiative Working Group (SWIG) for the
- [Havana Nights](https://thefivestar.com/havana-nights/) - [ninja_form id=6]
- [2021 Five Star Conference Marketing Assets](https://thefivestar.com/2021-five-star-conference-marketing-assets/) - Five Star Conference Events and Marketing TeamsCONFERENCE AND EXPOClick Here This Drop Box account contains the following: Email headers and email signature blocks you can drop into all of your email communications. An FSC-specific email announcement you can copy, paste, and personalize then directly send to anyone you want to make aware of your Five
- [2022 D&I Symposium Lander](https://thefivestar.com/2022-di-symposium-lander/) - WHEN Wednesday, April 28, 2022 7:00 AM – 7:30 PM Add to Calendar WHERE The National Press Club Washington, D.C. Event Venue CONTACT Have a question? events@thefivestar.com Contact Us Diversity & InclusionABOUT 2022 The Five Star Diversity Symposium is an exclusive event focused on advancing the diversity conversation within the mortgage industry. As an industry,
- [2022 Government Forum Lander](https://thefivestar.com/2022-government-forum-lander/) - WHEN Wednesday, April 27, 2022 8:00 AM – 5:00 PM Add to Calendar WHERE The National Press Club Washington, D.C. Event Venue CONTACT Have a question? events@thefivestar.com Contact UsGOVERNMENT FORUMABOUT 2022 As the industry works to support the American Dream of homeownership, ensuring clear lines of communication between mortgage industry stakeholders and their government partners
- [Havana Nights Landing](https://thefivestar.com/havana-nights-landing/) - Thank you for RSVPing to Havana Nights!
- [Event Photos](https://thefivestar.com/event-photos/) - This year’s Five Star conferences were a return to excellence. We appreciate the industry reassembling for education, celebration, and opportunities to grow your business. Relieve this year through photos from each of our past events.
- [Legal League Servicers Summit](https://thefivestar.com/conferences/legal-league-servicers-summit/) - Register to attend LLSS2023 Register NowABOUT LLSS The single-family rental market is booming thanks to the growing number of younger people and families choosing to rent their home instead of owning sending single-family home and rental prices soaring. With recent rent price increases reaching near 15-year highs, and values projected to grow by more than
- [GOVERNMENT FORUM](https://thefivestar.com/conferences/government-forum/) - Register to attend FSGF2023 Register NowABOUT THE CONFERENCE As the industry works to support the American Dream of homeownership, ensuring clear lines of communication between mortgage industry stakeholders and their government partners is more critical than ever. The 12th annual Five Star Government Forum is a daylong gathering where mortgage servicing leaders and government agencies
- [Cloud Nine](https://thefivestar.com/cloud-nine/)
- [Cloud-Nine-Landing](https://thefivestar.com/cloud-nine-landing/) - Thank you for RSVPing to Cloud Nine!
- [SINGLE-FAMILY RENTAL SUMMIT](https://thefivestar.com/conferences/single-family-rental-summit/) - Register to attend SFRS2022 Register NowABOUT THE CONFERENCE The single-family rental market is booming thanks to the growing number of younger people and families choosing to rent their home instead of owning sending single-family home and rental prices soaring. With recent rent price increases reaching near 15-year highs, and values projected to grow by more
- [SFR Certification](https://thefivestar.com/sfr-certification/)
- [Five Star Event Speaker and Sponsor Assets](https://thefivestar.com/five-star-event-speaker-and-sponsor-assets/) - Click each event to access speaker and sponsor assets.
- [Single-Family Rental Summit Assets](https://thefivestar.com/single-family-rental-summit-assets/) - Signature Speaker & Sponsor Assets Please link all Speaker assets below to https://www.singlefamilyrentalsummit.com/sfrs2022/register?ref=spk-r Please link all Sponsor assets below to https://www.singlefamilyrentalsummit.com/sfrs2022/register?ref=spr-r Google Ad Format Assets Email & Social Media Assets
- [Government Forum Assets](https://thefivestar.com/government-forum-assets/) - Signature Speaker & Sponsor Assets Email & Social Media Assets
- [GF Event Assets](https://thefivestar.com/gf-event-assets/) - Shareable Conference AssetsHere you can access approved documents and creative that help to communicate and provide outreach to your network on the upcoming event. Use the registration link in the dropdown section below coupled with the graphics and text for the various usage cases. If there are any additional needs you may need beyond the
- [Diversity & Inclusion Symposium Assets](https://thefivestar.com/diversity-inclusion-symposium-assets/) - Signature Speaker & Sponsor AssetsPlease link all Speaker assets below to https://fivestarglobal.swoogo.com/diversity2022/1868345?ref=spk-h Email & Social Media Assets Digital Ads
- [Legal League 100 Servicer Summit Assets](https://thefivestar.com/legal-league-100-servicer-summit-assets/) - Signature Speaker & Sponsor Assets Please link all Speaker assets below https://fivestarglobal.swoogo.com/ll1002022/1664069?ref=spk-h Please link all Sponsor assets below https://fivestarglobal.swoogo.com/ll1002022/1664069?ref=spr-h Social Media Assets
- [Motown Throwdown](https://thefivestar.com/motown-throwdown/) - Motown Throwdown February 6, 2018 6:30pm | Grapevine, Texas To RSVP for the industry’s grooviest party, please fill out the form below. [ninja_form id=3]
- [contact update](https://thefivestar.com/contact-update/) - Update Your Contact Info It’s been a while since we confirmed your contact information in our system In case you haven’t received our daily emails or our important communications, you have changed companies, or your contact information is different you can adjust that here. If you cannot see your information populate in the form that
- [Privacy](https://thefivestar.com/privacy/) - UPDATED: August 2021 By using this site, you consent to the collection and use of your personal information (as defined below) by Five Star, consistent with applicable data protection laws and this Policy. If you feel you have objections to this policy, you should not access the Site. The following is the Security and Privacy
- [Rockin in the Rockies](https://thefivestar.com/rockin-in-the-rockies/) - Rockin in the Rockies Sunday, October 22, 2017 6:00-10:00pm | Denver, CO. To RSVP for the industry’s coolest party, please fill out the form below. [ninja_form id=2]
- [Confirmation](https://thefivestar.com/confirmation/) - SUCCESS!Be on the lookout for our first email that’s Jam-Packed with all the industry info you want and need. Oh yeah, and as a reminder:ADD US to your contacts so our emails make it to your inbox on time and not marked as Spam or filtered out. You can always adjust your communications and content

## Testimonials

- [Gina Gallutia](https://thefivestar.com/dt_testimonials/gina-gallutia/) - Your success as a professional is what the membership team works for, what we live our 9-5 hours for, to bring you content and opportunities that help you grow and thrive in your work.
- [James Green](https://thefivestar.com/dt_testimonials/james-green/) - Curabitur quis rhoncus tellus, quis lorem ipsum dolorluctus. Curabitur laoreet fringilla lorem ipsum porta. Nullam rutrum velit.
- [Alex Windfree](https://thefivestar.com/dt_testimonials/alex-windfree/) - Pellentesque habitant morbi tristique senectus glavrida et netus et malesuada fames ac turpis egestas ulla! Curabitur quis rhoncus tellus, quis lorem ipsum dolorluctus. Curabitur laoreet fringilla lorem ipsum porta. Nullam rutrum velit. Maecenas sit ameus et malesuada fames ac turpis egestas ulla! Curabitur lorem ipsum dolor quis rhoncus tellus, quis lorem ipsum dolorluctus...
- [Miriam Gray](https://thefivestar.com/dt_testimonials/miriam-gray/) - Maecenas sit amet tincidunt elit. Pellentesque habitant morbi tristique senectus habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas nulla facilisi dolor.
- [Alex Redmind](https://thefivestar.com/dt_testimonials/alex-redmind/) - Nullam rutrum velit. Maecenas sit amet tincidunt elit lorem ipsum urabitur quis rhoncus tellus, quis lorem ipsum for dolor lorem ipsum for amet luctus.
- [Richard Remmington](https://thefivestar.com/dt_testimonials/richard-remmington/) - Curabitur laoreet fringilla lorem ipsum porta. Nullam rutrum velit. Maecenas sit amet tincidunt elit. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas ulla! Curabitur laoreet fringilla lorem ipsum porta. Nullam rutrum velit. Maecenas sit amet tincidunt elit. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas ulla! Curabitur quis rhoncus tellus, quis lorem ipsum dolorluctus.
- [Helen Blackwood](https://thefivestar.com/dt_testimonials/helen-blackwood/) - Perspiciatis faucibus dolor amet purus unde om iste mattis natus sit! Proin adipiscing porta tellus, ut feugiat nibh adipiscing metus sit amet. In eu justo a felis lorem ipsum – amet faucibus ornare vel id metus. Maecenas sit amet tincidunt elit. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas ulla!
- [Robert Greenfield](https://thefivestar.com/dt_testimonials/robert-greenfield/) - Mauris euismod ante a mauris ultrices malesuada. ivamus tempus gravida elit, eu accumsan dui consectetur sed. Phasellus ipsum risus, sodales ac mauris at, rutrum mattis purus.
- [Rachel Smith](https://thefivestar.com/dt_testimonials/rachel-smith/) - Nullam rutrum velit. Maecenas sit amet tincidunt elit. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas!
- [Alex Smith](https://thefivestar.com/dt_testimonials/alex-smith/) - Curabitur laoreet fringilla lorem ipsum porta! Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas ulla! Curabitur laoreet fringilla lorem ipsum porta. Nullam rutrum velit. Maecenas sit amet tincidunt elit. Pellentesque habitant morbi tristique.
- [Diana Jones](https://thefivestar.com/dt_testimonials/diana-jones/) - Nullam rutrum velit. Maecenas sit amet tincidunt elit. Pellentesque habitant morbi tristique senectus et netus!

## Team

- [Jeffrey Tesch, CEO, RCN Capital  HOST](https://thefivestar.com/dt_team/jeffrey-tesch-ceo-rcn-capital-host/) - Jeffrey Tesch is responsible for overseeing the operations of RCN Capital, including sales growth initiatives, underwriting review with compliance oversight, and leadership of senior-level strategic planning. Joining the Company in 2010 as Managing Director, Tesch led efforts to develop a national brand in private lending with the best practices and transparent products for a diverse
- [Stuart Denyer Co-Founder and CEO New Western](https://thefivestar.com/dt_team/stuart-denyer-co-founder-and-ceo-new-western/) - Stuart Denyer co-founded New Western in 2008 with his business partner, Kurt Carlton. Together, they revolutionized the way residential real estate is bought and sold. In his current role, he works with the leadership team to make strategic decisions with the portfolio of companies. He also manages various departments within each brand and oversees company
- [Eric Delgado Director MCM Capital](https://thefivestar.com/dt_team/eric-delgado-director-mcm-capital/) - Eric Delgado is an entrepreneur and a recognized expert in increasing efficiency and profitability. With 20+ years of start-up, fundraising, and leadership experience, he has been a part of eight active businesses. These businesses were either founded, co-founded, or in early stages of growth when Delgado joined. These eight early-stage companies ranged from food and
- [Martin Chera President Express Capital](https://thefivestar.com/dt_team/martin-chera-president-express-capital/) - Full Name Martin Chera Job Title President Company Express Capital Speaker Bio Martin Chera has been an owner of Express Capital Financing for the past eight years, helping his investors and clients in building their wealth in real estate. Chera has a deep understanding of the inner workings of real estate business operations, and he
- [Rudy Casanova President Rainmaker Solutions](https://thefivestar.com/dt_team/rudy-casanova-president-rainmaker-solutions/) - Rudy Casanova graduated from St. Mary’s University in 1992 with a BBA in corporate finance. Casanova has over 20 years’ experience in the areas of mortgage services, property preservation, service of process, REO management, and valuations services. In 2002, he started RainMaker Solutions, which he currently owns and operates, before also taking on the Chief

## Photo Albums

- [Our Gallery](https://thefivestar.com/dt_gallery/our-gallery/)

## Certifications

- [Default Servicer Certification Level 1](https://thefivestar.com/blog/certification/default-servicer-certification-level-1/)
- [Default Servicer Certification Level 2](https://thefivestar.com/blog/certification/default-servicer-certification-level-2/)
- [Broker Master Class](https://thefivestar.com/blog/certification/broker-master-class/)
- [Short Sales](https://thefivestar.com/blog/certification/short-sales/)
- [Real Estate Owned](https://thefivestar.com/blog/certification/real-estate-owned/)
- [Foreclosure & Sheriff Sales](https://thefivestar.com/blog/certification/foreclosure-sheriff-sales/)

## Courses

- [Default Servicer Certification Level 1](https://thefivestar.com/blog/course/default-servicer-certification-level-1/)
- [Default Servicer Certification Level 2](https://thefivestar.com/blog/course/default-servicer-certification-level-2/)
- [Judicial v Non-Judicial States](https://thefivestar.com/blog/course/judicial-v-non-judicial-states/)
- [Advanced Foreclosure](https://thefivestar.com/blog/course/advanced-foreclosure/)
- [Foreclosure 101](https://thefivestar.com/blog/course/foreclosure-101/)
- [Advanced Bankruptcy](https://thefivestar.com/blog/course/advanced-bankruptcy/)
- [Bankruptcy 101](https://thefivestar.com/blog/course/bankruptcy-101/)
- [Broker Master Class](https://thefivestar.com/blog/course/broker-master-class/)
- [Short Sales](https://thefivestar.com/blog/course/short-sales/)
- [Real Estate Owned](https://thefivestar.com/blog/course/real-estate-owned/)
- [Foreclosure & Sheriff Sales](https://thefivestar.com/blog/course/foreclosure-sheriff-sales/)
- [Uncommon Opportunities](https://thefivestar.com/blog/course/uncommon-opportunities/)
- [Flat Fee Real Estate Practices](https://thefivestar.com/blog/course/flat-fee-real-estate-practices/)
- [Preparing for Hedge Funds](https://thefivestar.com/blog/course/preparing-for-hedge-funds/)
- [Commercial Short Sales](https://thefivestar.com/blog/course/commercial-short-sales/)
- [Relationships with Local Lenders](https://thefivestar.com/blog/course/relationships-with-local-lenders/)
- [Comprehensive Main Scope Rehab](https://thefivestar.com/blog/course/comprehensive-main-scope-rehab/)
- [How to Get and Keep HUD Listings](https://thefivestar.com/blog/course/how-to-get-and-keep-hud-listings/)
- [Short Sales 101](https://thefivestar.com/blog/course/short-sales-101/)
- [Commercial REO](https://thefivestar.com/blog/course/commercial-reo/)
- [Reverse Mortgage REO](https://thefivestar.com/blog/course/reverse-mortgage-reo/)
- [BPOs and ARVS](https://thefivestar.com/blog/course/bpos-and-arvs/)

## Seminars

- [Understanding DEI and ESG](https://thefivestar.com/blog/seminar/understanding-dei-and-esg/)
- [Real Life Scary Stories of REO](https://thefivestar.com/blog/seminar/real-life-scary-stories-of-reo/)
- [Essential Information for Your Loan Toolbox](https://thefivestar.com/blog/seminar/essential-information-for-your-loan-toolbox/)
- [REO Tasks & Expense Tracking Simplified](https://thefivestar.com/blog/seminar/reo-tasks-expense-tracking-simplified-force-member-exclusive/)
- [Asset Managers' Do's and Dont's](https://thefivestar.com/blog/seminar/asset-managers-dos-and-donts-force-member-exclusive/)
- [Non-Destructive Door Entry](https://thefivestar.com/blog/seminar/non-destructive-door-entry-force-member-exclusive/)
- [How to Build a Resume](https://thefivestar.com/blog/seminar/how-to-build-a-resume/)
- [The Distinctions of Reverse Mortgage REO](https://thefivestar.com/blog/seminar/the-distinctions-of-reverse-mortgage-reo-force-member-exclusive/)
- [Intro to REO](https://thefivestar.com/blog/seminar/intro-to-reo/)
- [Market Update](https://thefivestar.com/blog/seminar/market-update/)
- [Squatter Solutions](https://thefivestar.com/blog/seminar/squatter-solutions-force-member-exclusive/)
- [Products You Need to Know About](https://thefivestar.com/blog/seminar/products-you-need-to-know-about/)
- [Learn to Earn on the New Five Star Academy](https://thefivestar.com/blog/seminar/learn-to-earn-on-the-new-five-star-academy/)
- [Legal League Seminar: Update on National Disaster Relief](https://thefivestar.com/blog/seminar/legal-league-seminar-update-on-national-disaster-relief/)
- [Courting Success: Tackling Litigation in Default Servicing](https://thefivestar.com/blog/seminar/courting-success-tackling-litigation-in-default-servicing/)
- [Navigating the Mortgage Servicing Landscape: Insights from Government Agencies and Enterprises](https://thefivestar.com/blog/seminar/navigating-the-mortgage-servicing-landscape-insights-from-government-agencies-and-enterprises/)
- [Let’s Talk: Effectively Communicating, the Good and the Bad](https://thefivestar.com/blog/seminar/lets-talk-effectively-communicating-the-good-and-the-bad/)
- [Current State of the HAF program](https://thefivestar.com/blog/seminar/current-state-of-the-haf-program/)
- [Review of the 2021 Amendments to Regulation F (FDCPA)](https://thefivestar.com/blog/seminar/review-of-the-2021-amendments-to-regulation-f-fdcpa/)
- [The Electronic Explosion: eSignatures, eNotes, and You!](https://thefivestar.com/blog/seminar/the-electronic-explosion-esignatures-enotes-and-you/)
- [Harmonizing Success: Navigating the Synergy Between Servicers, Law Firms, and Investors for Mutual Growth](https://thefivestar.com/blog/seminar/harmonizing-success-navigating-the-synergy-between-servicers-law-firms-and-investors-for-mutual-growth/)

## Categories

- [DS5](https://thefivestar.com/blog/category/ds5/)
- [FSVC2020](https://thefivestar.com/blog/category/fsvc2020/)
- [Press Release](https://thefivestar.com/blog/category/press-release/)
- [FSI Events](https://thefivestar.com/blog/category/fsi-events/)
- [Members](https://thefivestar.com/blog/category/members/)

## Tags

- [ds](https://thefivestar.com/blog/tag/ds/)

## Team Categories

- [FSI Event Speaker](https://thefivestar.com/dt_team_category/fsi-event-speaker/)
- [SFR22](https://thefivestar.com/dt_team_category/fsi-event-speaker/sfr22/)

## Topics

- [Bankruptcy](https://thefivestar.com/blog/topic/bankruptcy/)
- [Foreclosure](https://thefivestar.com/blog/topic/foreclosure/)
- [Legal](https://thefivestar.com/blog/topic/legal/)
- [Litigation](https://thefivestar.com/blog/topic/litigation/)
- [Regulation](https://thefivestar.com/blog/topic/regulation/)
- [Servicing](https://thefivestar.com/blog/topic/servicing/)
- [Short Sale](https://thefivestar.com/blog/topic/short-sale/)
- [REO](https://thefivestar.com/blog/topic/reo/)
- [Commercial](https://thefivestar.com/blog/topic/commercial/)
- [Lending](https://thefivestar.com/blog/topic/lending/)
- [Alternate Revenue Stream](https://thefivestar.com/blog/topic/alternate-revenue-stream/)
- [Real Estate](https://thefivestar.com/blog/topic/real-estate/)
- [Hedge Funds](https://thefivestar.com/blog/topic/hedge-funds/)
- [Rehab](https://thefivestar.com/blog/topic/rehab/)
- [DEI](https://thefivestar.com/blog/topic/dei/)

## Professions

- [Attorneys](https://thefivestar.com/blog/profession/attorneys/)
- [GSEs](https://thefivestar.com/blog/profession/gses/)
- [Lenders](https://thefivestar.com/blog/profession/lenders/)
- [Servicers](https://thefivestar.com/blog/profession/servicers/)
- [Real Estate Agents & Brokers](https://thefivestar.com/blog/profession/real-estate-agents-brokers/)

## Access

- [Lenders](https://thefivestar.com/blog/access/lenders/)
- [Servicers GSEs](https://thefivestar.com/blog/access/servicers-gses/)
- [Legal League Members](https://thefivestar.com/blog/access/legal-league-members/)
- [Open to Realtors](https://thefivestar.com/blog/access/open-to-realtors/)
- [Open to All](https://thefivestar.com/blog/access/open-to-all/)
- [FORCE Members](https://thefivestar.com/blog/access/force-members/)