In this episode of DS5: Inside the Industry, we speak to Raman Muralidharan, the Head of Mortgage for HSBC. He discusses how mortgage originators may re-evaluate business operations. Muralidharan also talks about how servicers can assist homeowners leaving forbearance plans.

“We’ve been facing some unique challenges across the mortgage industry, as interest rates have come down a lot of customers have looked to the industry to help us help them in this time,” said Muralidharan.